windstar yacht club loyalty program

Windstar Cruises Yacht Club loyalty program: Everything you need to know

Seattle-based Windstar Cruises is a relatively small line, but it offers a big loyalty program that can bring you all sorts of great perks if you sail regularly with the brand.

Dubbed the Yacht Club, the four-tier program, which was massively upgraded in late 2020 , offers its higher-tier members such valuable perks as a $100-per-person onboard credit for every sailing, free laundry service on ships and free Wi-Fi. Higher-tier members also get significant discounts on cruises, beverage packages, shore excursions and more.

For more cruise guides, news and tips, sign up for TPG's cruise newsletter .

The program was upgraded at the same time that the six-ship line expanded its capacity with a massive makeover and enlargement of three of its vessels. The $250-million Star Plus Initiative, as it was called, brought new suites, restaurants, pool decks and more to the line's three yacht-like motor vessels — Star Breeze, Star Legend and Star Pride.

All three of the vessels also were lengthened by around 20%.

Ways to earn points

The Yacht Club point-earning system is relatively straightforward. In most cases, members earn 1 point for every day they sail on a Windstar vessel. The only exception is for passengers staying in top suites. Customers staying in Wind Class suites or Deluxe suites on Star Plus Class ships will get 1.5 points for every day they sail. Those staying in Owner's suites and Classic suites on Star Plus Class vessels will get 2 points for every day they sail, as will passengers staying in the Bridge Suite on the Wind Surf.

Program tiers and benefits

There are four tiers to the Yacht Club program:

• One Star (1 to 15 points)
• Two Star (16 to 39 points)
• Three Star (40 to 89 points)
• Four Star (90 or more points)

Even at the lowest One Star level, the perks are fairly robust, at least as compared to loyalty programs of many of Windstar's small-ship cruise line competitors.

Yacht Club members at all four tiers get a 5% discount on fares when booking a cruise. That's a great perk, as it amounts to real money in your pocket. But it gets even better if you book a cruise while on board a Windstar ship or within 60 days of departing one. In such cases, Yacht Club members will get an additional 5% discount on fares — bringing the total savings to 10%.

Related: A beginner's guide to cruise line loyalty programs

In select cases, Yacht Club members will be rewarded for their loyalty with even bigger discounts. As part of the program, members can snag an even heftier 20% discount on select Yacht Club member sailings. One caveat: The 20% discount won't be combinable with other offers.

In addition, all Yacht Club members get:

• Advance notification of new deployments
• Advance notification of sales events
• Members-only private sales
• A $100 shipboard credit when referring a new customer to Windstar. The customer also will receive a $100 onboard credit.
• Exclusive members-only cocktail party with ship officers
• Exclusive onboard tote
• Additional discounts at sister Xanterra Travel Collection brands (more on that below)

Plus, starting at the One Star level, customers get a 5% discount on laundry service, Wi-Fi and Windstar merchandise whenever they sail with the line. Note that the Wi-Fi discount only applies to Wi-Fi purchased individually and not as part of the line's All-Inclusive Fares.

At the Two Star level, customers get all the above plus a 5% discount on shore excursions and beverage packages (again, the latter discount does not apply to the line's All-Inclusive Fares). They also get a $50 per person onboard credit for every cruise they take.

The elite level that makes a difference

We're impressed with all four levels of the Windstar Yacht Club loyalty program. Even at the lowest tier, it brings real savings for loyal passengers. And the shore excursion and beverage package discounts that come with the Two Star level are enticing in our eyes.

That said, we start to get really excited about the Three Star tier. It bumps the discounts for laundry service, Wi-Fi, shore excursions and Windstar merchandise to 10%. If you're the kind of cruiser who does a shore excursion in every port and regularly uses onboard services, such as laundry and Wi-Fi, this could save you $100 or more on a typical seven-night cruise.

The Three Star tier also comes with an onboard credit of $75 per person for every cruise you take. That's more real money in your pocket.

Best elite perk

It's a tough call on the best elite perk of the Windstar Cruises Yacht Club loyalty program. Unlike some frequent cruiser programs, there isn't one clear standout perk, such as the free cruise that Royal Caribbean Crown & Anchor Society members get after reaching the top Pinnacle Club level.

At the top Four Star tier level of the Yacht Club program, passengers get free laundry service and free Wi-Fi on every sailing, which are both valuable perks. But the most generous perk may be the 15% discount on shore excursions that comes with Four Star status. That's assuming you are the type of cruiser who signs up for a lot of cruise line-organized shore excursions. If you spend $1,000 a week on excursions, that perk alone is worth $150 per seven-night cruise.

Related: The ultimate guide to picking a cruise line

At the Four Star level, members also get a 15% credit on Windstar merchandise and a 10% discount on beverage packages. The onboard credit increases to $100 per person for every cruise you take.

One thing we like about the Yacht Club program is that it doesn't take all that many cruises to reach the top Four Star level. For someone staying in a standard cabin, it would require the completion of 13 seven-night cruises. That's not all that hard to do in just four or five years, assuming you cruise two or three times a year. But, if you stay in suites, you could hit the Four Star level far more quickly. It would take just seven seven-night cruises.

You can hit the top Four Star level even more quickly if you sign up for Windstar's longer "Star Collector" voyages of 14 to 60 days. With the right mix of such sailings, you could reach Four Star status in just two or three sailings.

Related: Windstar will let you book a cabin in a crew area

Indeed, someone staying in a top suite on one of the longer Star Collector sailings, in theory, could hit the Four Star level after just a single cruise.

Note that, as is often the case with cruise line loyalty programs, Windstar customers do not have to re-qualify for status each year. Yacht Club members keep their points at the end of each year and continue to accrue points indefinitely. That means that someone who hits Four Star status will remain at that top tier level forever (or until Windstar makes a change to the program).

Such "forever status" is one of the great allures of cruise line frequent cruiser programs. Many airline frequent flyer programs, by contrast, require loyalty members to re-qualify for status each year.

Benefits at Xanterra Travel Collection brands

In addition to discounts and other perks at Windstar, Yacht Club loyalty program members are entitled to special perks at hotels, lodges and other travel vendors owned by Windstar's parent company, The Anschutz Corporation.

Based in Denver, The Anschutz Corporation owns such iconic hotels as The Broadmoor in Colorado Springs, Colorado, and the Sea Island Resort just off the Georgia coast. It also owns two hotel properties near national parks (The Grand Hotel near the Grand Canyon and Cedar Creek Lodge near Glacier National Park) and is the largest national and state park concessioner in the United States. Among the national parks where it is the concessionaire are Yellowstone National Park, Grand Canyon National Park and Glacier National Park.

Related: How to plan a cruise with points and miles

Other Anschutz travel holdings include the Grand Canyon Railway & Hotel and tour companies VBT Bicycling Vacations, Country Walkers and Holiday Vacations.

Together, all of the hotels, lodges and travel companies are known as the Xanterra Travel Collection. The perks available to Yacht Club members at Xanterra Travel Collection entities vary but often take the form of credit. At the Sea Island Resort, for instance, members are entitled to a $200 resort credit.

Bottom line

It's unusual for a cruise line as small as Windstar to have such a great loyalty program. Massively upgraded in October 2020, Windstar's four-tier Yacht Club loyalty program brings a lot of great perks even at the lowest One Star tier level, including across-the-board discounts on cruise fares. At the highest Four Star level, it brings a significant amount of value.

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Windstar Cruises Yacht Club loyalty program: Everything you need to know

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Seattle-based Windstar Cruises is a relatively small line, but it offers a big loyalty program that can bring you all sorts of great perks if you sail regularly with the brand.

Dubbed the Yacht Club, the four-tier program, which was massively upgraded in late 2020 , offers its higher-tier members such valuable perks as a $100-per-person onboard credit for every sailing, free laundry service on ships and free Wi-Fi. Higher-tier members also get significant discounts on cruises, beverage packages, shore excursions and more.

For more cruise guides, news and tips, sign up for TPG’s cruise newsletter .

The program was upgraded at the same time that the six-ship line expanded its capacity with a massive makeover and enlargement of three of its vessels. The $250-million Star Plus Initiative, as it was called, brought new suites, restaurants, pool decks and more to the line’s three yacht-like motor vessels — Star Breeze, Star Legend and Star Pride.

All three of the vessels also were lengthened by around 20%.

Ways to earn points

The Yacht Club point-earning system is relatively straightforward. In most cases, members earn 1 point for every day they sail on a Windstar vessel. The only exception is for passengers staying in top suites. Customers staying in Wind Class suites or Deluxe suites on Star Plus Class ships will get 1.5 points for every day they sail. Those staying in Owner’s suites and Classic suites on Star Plus Class vessels will get 2 points for every day they sail, as will passengers staying in the Bridge Suite on the Wind Surf.

Program tiers and benefits

There are four tiers to the Yacht Club program:

• One Star (1 to 15 points)
• Two Star (16 to 39 points)
• Three Star (40 to 89 points)
• Four Star (90 or more points)

Even at the lowest One Star level, the perks are fairly robust, at least as compared to loyalty programs of many of Windstar’s small-ship cruise line competitors.

Yacht Club members at all four tiers get a 5% discount on fares when booking a cruise. That’s a great perk, as it amounts to real money in your pocket. But it gets even better if you book a cruise while on board a Windstar ship or within 60 days of departing one. In such cases, Yacht Club members will get an additional 5% discount on fares — bringing the total savings to 10%.

Related: A beginner’s guide to cruise line loyalty programs  

In select cases, Yacht Club members will be rewarded for their loyalty with even bigger discounts. As part of the program, members can snag an even heftier 20% discount on select Yacht Club member sailings. One caveat: The 20% discount won’t be combinable with other offers.

In addition, all Yacht Club members get:

• Advance notification of new deployments
• Advance notification of sales events
• Members-only private sales
• A $100 shipboard credit when referring a new customer to Windstar. The customer also will receive a $100 onboard credit.
• Exclusive members-only cocktail party with ship officers
• Exclusive onboard tote
• Additional discounts at sister Xanterra Travel Collection brands (more on that below)

Plus, starting at the One Star level, customers get a 5% discount on laundry service, Wi-Fi and Windstar merchandise whenever they sail with the line. Note that the Wi-Fi discount only applies to Wi-Fi purchased individually and not as part of the line’s All-Inclusive Fares.

At the Two Star level, customers get all the above plus a 5% discount on shore excursions and beverage packages (again, the latter discount does not apply to the line’s All-Inclusive Fares). They also get a $50 per person onboard credit for every cruise they take.

The elite level that makes a difference

We’re impressed with all four levels of the Windstar Yacht Club loyalty program. Even at the lowest tier, it brings real savings for loyal passengers. And the shore excursion and beverage package discounts that come with the Two Star level are enticing in our eyes.

That said, we start to get really excited about the Three Star tier. It bumps the discounts for laundry service, Wi-Fi, shore excursions and Windstar merchandise to 10%. If you’re the kind of cruiser who does a shore excursion in every port and regularly uses onboard services, such as laundry and Wi-Fi, this could save you $100 or more on a typical seven-night cruise.

The Three Star tier also comes with an onboard credit of $75 per person for every cruise you take. That’s more real money in your pocket.

Best elite perk

It’s a tough call on the best elite perk of the Windstar Cruises Yacht Club loyalty program. Unlike some frequent cruiser programs, there isn’t one clear standout perk, such as the free cruise that Royal Caribbean Crown & Anchor Society members get after reaching the top Pinnacle Club level.

At the top Four Star tier level of the Yacht Club program, passengers get free laundry service and free Wi-Fi on every sailing, which are both valuable perks. But the most generous perk may be the 15% discount on shore excursions that comes with Four Star status. That’s assuming you are the type of cruiser who signs up for a lot of cruise line-organized shore excursions. If you spend $1,000 a week on excursions, that perk alone is worth $150 per seven-night cruise.

Related: The ultimate guide to picking a cruise line  

At the Four Star level, members also get a 15% credit on Windstar merchandise and a 10% discount on beverage packages. The onboard credit increases to $100 per person for every cruise you take.

One thing we like about the Yacht Club program is that it doesn’t take all that many cruises to reach the top Four Star level. For someone staying in a standard cabin, it would require the completion of 13 seven-night cruises. That’s not all that hard to do in just four or five years, assuming you cruise two or three times a year. But, if you stay in suites, you could hit the Four Star level far more quickly. It would take just seven seven-night cruises.

You can hit the top Four Star level even more quickly if you sign up for Windstar’s longer “Star Collector” voyages of 14 to 60 days. With the right mix of such sailings, you could reach Four Star status in just two or three sailings.

Related: Windstar will let you book a cabin in a crew area

Indeed, someone staying in a top suite on one of the longer Star Collector sailings, in theory, could hit the Four Star level after just a single cruise.

Note that, as is often the case with cruise line loyalty programs, Windstar customers do not have to re-qualify for status each year. Yacht Club members keep their points at the end of each year and continue to accrue points indefinitely. That means that someone who hits Four Star status will remain at that top tier level forever (or until Windstar makes a change to the program).

Such “forever status” is one of the great allures of cruise line frequent cruiser programs. Many airline frequent flyer programs, by contrast, require loyalty members to re-qualify for status each year.

Benefits at Xanterra Travel Collection brands

In addition to discounts and other perks at Windstar, Yacht Club loyalty program members are entitled to special perks at hotels, lodges and other travel vendors owned by Windstar’s parent company, The Anschutz Corporation.

Based in Denver, The Anschutz Corporation owns such iconic hotels as The Broadmoor in Colorado Springs, Colorado, and the Sea Island Resort just off the Georgia coast. It also owns two hotel properties near national parks (The Grand Hotel near the Grand Canyon and Cedar Creek Lodge near Glacier National Park) and is the largest national and state park concessioner in the United States. Among the national parks where it is the concessionaire are Yellowstone National Park, Grand Canyon National Park and Glacier National Park.

Related: How to plan a cruise with points and miles

Other Anschutz travel holdings include the Grand Canyon Railway & Hotel and tour companies VBT Bicycling Vacations, Country Walkers and Holiday Vacations.

Together, all of the hotels, lodges and travel companies are known as the Xanterra Travel Collection. The perks available to Yacht Club members at Xanterra Travel Collection entities vary but often take the form of credit. At the Sea Island Resort, for instance, members are entitled to a $200 resort credit.

Bottom line

It’s unusual for a cruise line as small as Windstar to have such a great loyalty program. Massively upgraded in October 2020, Windstar’s four-tier Yacht Club loyalty program brings a lot of great perks even at the lowest One Star tier level, including across-the-board discounts on cruise fares. At the highest Four Star level, it brings a significant amount of value.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• The 8 worst cabin locations on any cruise ship
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• 15 ways cruisers waste money
• 15 best cruises for people who never want to grow up
• What to pack for your first cruise

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Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Windstar Cruises Yacht Club

Cruise Line Name: Windstar Cruises

Loyalty Program Name: Yacht Club

Information About the Program: Windstar Yacht Club members enjoy special benefits when you book, while you’re on board, and every time you share the Windstar experience with friends and family.

Entry Requirements: Enrollment is automatic after your first cruise.

Program Tiers/Benefits:

• 5% savings on most cruise fares
• 5% Welcome Home discount if booked within 60 days of disembarkation from a qualifying cruise
• Complimentary one-category standard stateroom or suite upgrade at onboard check-in
• Discount on upgrade from standard stateroom to suite at onboard check-in
• Private onboard member cocktail reception
• Invitation to dine with the Captain or Ship’s Officers
• Exclusive onboard gifts, discounts, and amenities
• $100 referral gift for you and each referred friend
•  Enjoy additional discounts at Windstar Partner Properties

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Windstar Cruises Launches New Loyalty Program

• October 15, 2013

Windstar Cruises today announced a new enhanced guest loyalty program launching November 1, 2013.

Renamed Windstar Yacht Club (formerly Foremast Club), the new program better recognizes Windstar’s valued loyal guests. Yacht Club members will enjoy special benefits when they book, while they are on board, and every time they share the Windstar experience with friends and family. Yacht Club member benefits become effective on November 1, 2013.

“The satisfaction and loyalty of our guests is paramount to us,” said Hans Birkholz, Windstar’s chief executive officer. “Our new Yacht Club program demonstrates our commitment to delivering the highest levels of guest satisfaction while rewarding our loyal guests with enhanced benefits. We are dedicated to creating the world’s best small ship cruise experience; rewarding our loyal Yacht Club members is an integral part of that experience.”

Windstar Yacht Club members will receive the following exclusive benefits:

•  Savings of 5% on standard cruise fares for most voyages, member discount may be combinable with other special offers (excluding FLASH fares);

•  Upgrades to the next highest cabin category at no cost, or an upgrade from a standard stateroom or suite to a premium suite starting at $500 per person (based on availability during onboard check-in);

•  Private member cocktail party;

•  Dining with the Captain or other ship Officers;

•  Commemorative Welcome Aboard gift;

•  Savings of 10% on any purchase made in the onboard gift shop;

•  Referral rewards.

The referral rewards give Yacht Club members an opportunity for additional perks when they refer a friend to Windstar Cruises. For every new friend a member refers, they will receive a $100 shipboard credit when final payment is received for their friend’s first sailing. Additionally, each new guest who is referred to Windstar by a member will receive $100 shipboard credit on their first voyage.

Windstar guests are automatically enrolled in Windstar Yacht Club upon completion of their first Windstar cruise. New members will receive a Windstar Yacht Club Welcome package, including Member ID card, shortly following their first cruise. Current Foremast members will be automatically enrolled in the new program starting November 1, and will also be receiving a Welcome package.

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Reservations: Windstar Reservations Create or modify a reservation, add gifts and onboard amenities, and general questions about your upcoming voyage. Phone: 866-851-4042 Email: [email protected] Hours: Hours: (Eastern Time) Monday-Friday, 9am - 9pm, Saturday, 9am - 7:30pm, Sunday, 10am – 6:30pm Loyalty Program & Post-Cruise Guest Services: For questions about a past sailing, or to leave feedback about your onboard experience. Phone: 800-951-4541 Email: [email protected] Hours: Hours: (Eastern Time) Monday-Friday, 9am - 7pm. Closed Saturday & Sunday. Corporate Information: Windstar Cruises 8400 NW 36th St. Suite 520 Doral, FL 33166 Phone: 786-685-3337 Fax: 786-685-2823 Email: [email protected] Travel Agent Information and Reservations: Phone: 866-851-4042 Fax: 786-685-3089 Hours: Hours: (Eastern Time) Monday-Friday, 9am - 9pm, Saturday, 9am - 7:30pm, Sunday, 10am – 6:30pm. To order your brochures online (US & CA Travel Agents only), please visit our Agent Center. Are you a new agent? Download the W-9 Form to get started. For questions regarding sales and marketing, please call 866-766-3873. Brochures and Promotional Material: U.S. and Canada: 800-824-8636 Sales and Service (Travel Agents Only): Phone: 866-766-3873 Fax: 786-685-3044 Email:[email protected] Charter and Incentive Sales: Phone: 800-628-3354 Fax: 786-685-3012 Email:[email protected] Public Relations & Social Media: Email: [email protected] Air-Sea Department: Phone: 866-851-4042 Xanterra Parks & Resorts® (Parent Company): 6312 South Fiddlers Green Circle, Suite 600N Greenwood Village, Colorado 80111 Phone: 303-600-3400 Fax: 303-600-3600